NVIDIA Virtual Background: Nvidia SDK dll file not found

Issue reporting
1

Steps to reproduce:

  1. Have notch 0.9.23.248 installed
  2. Delete (with backup) current broadcasting SDK
  3. Download latest SDK. in my case, with rtx 3080ti its Ampere (3000 series) version 0.7.2
  4. Open notch and try to apply any nvidia effect, in this case “NVIDIA Virtual Background”
  5. Try 0.6.5 SDK and repeat steps 1-4

Result:
Log outputs: NvAI Green Screen Error : Error while loading the NVIDIA Video Effects Library NVVideoEffects.dll.

The SDK and the dll in question is located in C:\Program Files\NVIDIA Corporation\NVIDIA Video Effects

Tried on 2 different PCs

2

Hi there,

Can you also try installing the correct version of the AR SDK from the same download page and let us know if that resolves the issue for you?

Regards,
Tom

3

Thanks, Thomas! Resolved :ok_hand: