Demolition FX - Error OnSaveDocument

Issue reporting
1

Hey there. I’m a pipeline dev my work and I’ve an issue with an artist trying to save or render files to a network drive. He has no problem saving locally, and then copying the file over, but this is not a great workflow.

If I open this file with a learning license of Notch I am able to save it to the network, but then is is locked to be opened with learning version of notch, which is not desirable.

From what I can tell:

  • Not a permission issue. We’re able to save and render to the same place with other software.
  • Not a space issue. we have TB free.
  • I saw that release 9.23.180 there’s a bug fix note: * [UI] Fixed a bug when checking the destination drive for the amount of free disk space. The artists are using 9.23.200 so its not that bug.
  • Checked all source files paths and preference paths for special characters… none detected.

The error message reads:
Demolition FX
Error OnSaveDocument. There is not enough drive space available on the destination location.

I’d include the file but as a new user it won’t let me. The file is only 8 mb, pretty basic file.

Any suggestions

2

Hi there,

Unfortunately saving a dfx to a network drive using the “\NETWORK-NAME\folder\project.dfx” syntax is not currently supported. This is due to an issue with how we detect free space on drives, which we will be fixing in a future build of Notch.

In the meantime, I suggest mapping your network drive to a letter using subst (subst | Microsoft Docs). For example:

subst p: \DESKTOP-2QTPJ5Q\my_network_folder

Then in the save dialog you can enter “P:\project.dfx” and it will save correctly.

Regards,
Tom

3

Thank you so much for that info Thomas. That did the trick!
Not the most optimal way for us to work right now but we can manage until a future build.
Appreciate you responding and I look forward to future builds!
Thanks!